Research serves society in different ways. Applied behavioral research projects help public and private organizations to solve problems in collaboration with Academia.

RESEARCH PROJECTS AND CONSULTING

Highlights

• Redesign of credit card statement information (with the Ministry of Economy and Consumer Protection Bureau of Chile)
  The research team redesigned the credit card statement (for regulation) using behavioral science tools based on previous research (see “The Rise of a Nudge: Field Experiment and Machine Learning on Minimum and Full Credit Card Payments”) [see a video in Spanish]
• Behavioral nudges as applied to debt payment and prosocial behavior (Fondecyt, National Research and Development Agency, ANID).
  This research project was funded by ANID.
• The impact of contingent and non-contingent monetary incentives on prosocial behavior (Fondecyt, National Commission for Scientific and Technological Research, CONICYT).
  This research project was funded by CONICYT (formerly ANID).
• Research methods on price and quality perception (with a convenience store)
  An industry leader was concerned about market research results via direct questioning that revealed a disadvantageous position in price competitiveness. The research team refuted this result using randomized experiments to examine consumers’ revealed preferences on price and quality to find opportunities.
• Credit card usage with no bundled discounts (with Chilean retail company)
  In light of a potential regulation that would forbid bundled discounts when paying with credit cards, the research team used randomized experiments and conjoint analysis to examine people’s responses to this scenario.

Additional Projects

• Support in the redesign of utility bills to be regulated in Chile (with the Consumer Protection Bureau)
• Optimizing equipment inspection (with DirecTV)
• Promoting sustainable consumption in direct marketing campaigns (with large .com)
• Reducing delinquency rates using remainders for credit card payments (with large credit card issuer)
• Providing guidelines for voting behavior amid Covid-19 (with the electoral service of Chile) [link]
• Hawthorne effect on energy consumption (with electric utility company)